Thomas Tech Repair ("Thomas Technology," "we," "us," or "our") respects your privacy. This policy explains what information we collect when you visit thomastechrepair.com or contact us, how we use it, and the choices you have.
Information we collect
Information you give us. When you use the contact form, email us, or message us on Facebook, we receive the information you choose to share. This is usually your email address, your name, your phone number, and details about your technology needs.
Information collected automatically. Like most websites, our hosting provider and the services that deliver our fonts and page styling may automatically receive basic technical data when you load a page. This includes your IP address, browser type, device type, and the pages you visit. We do not use advertising cookies or tracking pixels on this site.
How we use your information
- To respond to your questions and requests for quotes
- To schedule and provide IT support, consulting, and training services
- To send invoices and service-related messages
- To keep the website secure and working properly
We do not sell, rent, or trade your personal information.
Third-party services
We use a small number of trusted providers to run this website. Each one handles data under its own privacy policy:
- Formspree processes contact form submissions and delivers them to us by email.
- Microsoft Azure hosts this website.
- Google Fonts and jsDelivr deliver fonts, icons, and page styling.
- Facebook hosts our business page, if you choose to follow the link to it.
Information we access during service
When we work on your computers, network, or accounts, we may be able to see files or data stored on them. We access only what is needed to complete the work you asked for, we keep it confidential, and we do not copy or keep your data unless you ask us to (for example, during a data recovery or backup).
How long we keep information
We keep contact messages and service records for as long as needed to serve you and to meet our business, tax, and legal obligations. After that, we delete them.
How we protect information
We use reasonable safeguards to protect the information you share with us, including encrypted connections (HTTPS) on this website. No method of transmission or storage is completely secure, but we work hard to protect your data.
Your choices
You can ask us to show you, correct, or delete the personal information we hold about you. Email us at [email protected] and we will respond within a reasonable time.
Children's privacy
This website is intended for businesses and adults. We do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this policy from time to time. When we do, we will change the effective date at the top of this page.
Contact us
Thomas Tech Repair
Orland Park, Illinois 60462
Email: [email protected]